Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
Great location
Helpful staff
Noisy surroundings
Limited breakfast options
7.6/10
Very good
Rooms
7.0
Location
9.0
Service
7.3
Dining
7.5
Guest reviews
7.6/10
based on 6 reviews
7.6
7.6/10 based on 687 reviews
Wayne
United States,
May
2024
9.4/10
I had a fantastic stay at this hotel! The rooms were amazingly quiet, overlooking the inner courtyard. The breakfast was delicious with a huge bed, plenty of toiletries, and a fantastic view of the old town. However, the noise from external traffic and other guests was a bit bothersome. The service was impeccable, with polite and helpful staff and a great range of amenities. The location couldn't be better, perfect for exploring the old town and next to the central railway station. Dining was a delight with a nice selection of continental and German offerings. Overall, a top-notch experience!
Rooms
9.0
My room was peaceful and quiet, facing the inner courtyard. It was spacious, well-decorated, and had a lovely view of the old town.
Service
10.0
The staff here were incredibly polite and helpful throughout my stay. I couldn't fault their service at all.
Location
10.0
The hotel's location is unbeatable, right across from the central station and only a short walk from the Christmas market. Perfect for exploring the city!
Dining
9.0
I enjoyed a wonderful dining experience with a nice selection of continental and German food. It was just perfect!
Facilities
9.0
The hotel offers a range of great facilities to ensure a comfortable stay.
Great location
Noisy surroundings
Anthony
United States,
February
2024
7.8/10
The hotel offers rooms that look nice in the pictures, with a good size and an adjoining room ideal for children. However, the Wi-Fi can be unreliable in these rooms. On the positive side, the rooms provide a great view of the old station.
Rooms
8.0
The rooms are spacious and offer a great view of the old station.
Service
7.0
The service was excellent, with staff really attempting to be responsive to guests. However, there were instances where staff entered the room without notification.
Location
9.0
The hotel's location is perfect, situated across from the train station and one of the old medieval gates to the city. It is within easy walking distance to the castle.
Dining
7.0
The dining experience was of high quality, offering a variety of choices. However, some found it overpriced and not very inspiring.
Facilities
The hotel has a good range of facilities available, from room service to valet parking.
Steve
United Kingdom,
November
2023
7.6/10
I had a mixed experience at this hotel. The rooms were a bit hot with only a cold air blower, a bit dark, and smaller than expected, but the service was friendly and helpful overall. The location was excellent, near the city center and the Hauptbahnhof. The dining options were extensive, catering to various preferences. However, there were some issues with lack of information on paid parking and inconsistent comfort levels in the rooms.
Rooms
6.0
The rooms were a bit hot and small with only a cold air blower.
Service
8.0
The staff was friendly and helpful.
Location
9.0
The hotel's location was excellent, close to the city center and the Hauptbahnhof.
Dining
8.0
The dining experience offered extensive options catering to different tastes.
Facilities
7.0
The facilities were generally satisfactory.
Alex
United States,
September
2023
5.6/10
I was quite surprised by the hotel's name and rating, as the room turned out to be extremely small and lacking basic amenities like a kettle, luggage rack, and bidet. The lighting could have been better, and the price seemed far too high for what was offered.
Rooms
5.0
The room was extremely small and did not meet my expectations based on the hotel's name and rating. It lacked essential amenities like a kettle, luggage rack, and bidet. Better lighting could have improved the ambiance.
Service
5.0
The service was just okay and not very friendly. There was a noticeable smell of cigarette smoke, and I experienced being turned away a few minutes before breakfast closing time, which was unfriendly. It seemed that the staff were used to these types of incidents.
Location
8.0
The location was great, being centrally situated next to the main station in Nuernberg. It was very convenient to access the historic center and other attractions, despite being in a good neighborhood.
Dining
6.0
The dining experience left me feeling like I was not welcome to spend more time in the restaurant. The buffet was somewhat limited and overpriced. However, there was a good variety of continental and German food, along with miso soup.
Facilities
5.0
The facilities were lacking in certain expected amenities for the price paid.